Novartis in Australia and New Zealand continues to closely monitor and respond to the coronavirus (COVID-19) situation. Our priority is to ensure the health and safety of our people, patients, and healthcare professionals.
Mar 28, 2020
We continue to distribute our medicines to patients across Australia & New Zealand. We have taken necessary steps to ensure our inventory levels are able to respond to the demands from our community. We support both Australian and New Zealand Government’s efforts to prevent the stockpiling of medicines. However, the situation remains very dynamic and there are aspects that are beyond any one manufacturer’s control. We remain fully committed to transparently sharing updates with our customers should there be any disruption.
Face-to-face engagement with healthcare professionals will continue to be suspended until further notice, and our people are utilising virtual options as necessary. The only exception are those essential engagements that ensure continuity of supply of our medicines or care in a clinical trial setting, where no viable alternative to a face-to-face meeting is available. This applies to all employees across all divisions throughout Australia and New Zealand.
We have made these changes to our face-to-face external meeting protocols to protect the health of our communities, including healthcare professionals and the patients we serve.
Both Sydney and Auckland head office remain open, but the majority of our head office associates are now working remotely and have been strongly encouraged to stay at home. We are implementing technologies that support these new ways of working.
We continue to monitor the situation closely and will adapt our measures as the situation evolves. We continue to be informed and take the lead the advice from our local Australian and New Zealand health authorities.
Novartis remains responsive to any developments regarding coronavirus and will take all necessary steps to protect our associates, healthcare professionals and patients as the situation evolves.
Please continue to check novartis.com.au for the latest updates from the Australian and New Zealand organisation.